Service Options
Choose exactly what you need from our comprehensive range of staffing services. Our flexible delivery enables you to select a comprehensive service package where we do everything or to pick and choose services as you please. We deliver on site or off site, according to your preference, needs and budget.
"Kate’s new business model for recruitment makes it cost effective for us to outsource some of our recruitment needs. She takes the time to learn and understand our business to find candidates with not only the skills we need but the attributes to fit with our culture."
Melissa Baker-Wells, Employee Relations Manager, Auscoal Services Pty Ltd
Comprehensive Staffing Service PackageAdvertising
Processing Applications
Interviews
Reference Checks
Background Checks
Skills Testing
Administration
Outplacements
Résumé Writing
Comprehensive Staffing Service Package
Our comprehensive package comprises all of our services, delivered on site, off site or by both modes as required.
- Initial consultation
- Advertising
- Application processing including short listing
- Interviews
- Reference checks
- Background checks
- Skills testing
- Applicant notifications
- Placement follow-up service
Advertising
Once you’ve engaged our services we meet with you to discuss the position you’re looking to fill―what it involves (job descriptions are a big help), and what experience, qualities and skills you’re seeking.
We endeavour to learn as much as we can about your organisation regarding what services/products you provide, your history and organisational culture. This ensures we design an advertisement that attracts the right candidates to both the role and the organisation.
We collaborate with you to identify the most appropriate and cost effective strategy for advertising before organising ad placement. You can choose to advertise under your own branding or advertise confidentially under our brand to avoid direct engagement with applicants. top
Processing Applications
All applicants are given the courtesy of acknowledging their application and we save their details for your records.
In consultation with you, we scrutinise and sort all applications then telephone screen those applicants we feel could be suitable.
After culling again from this process we liaise with you to organise interviews.
Interviews
You have the option to involve us in all or part of the interview process.
- We organise selected candidates for interview at a time that’s convenient to you.
- We design interview questions around your specifications and criteria.
- We partner with you as an independent panel member in conducting each interview and we offer objective feedback on each candidate.
Reference Checks
We require candidates who are interviewed to provide referees for you from two previous employers. These contacts must be relevant and appropriate to the role for which you’re recruiting.
We undertake verbal reference checks and record them in writing for your records.
Background Checks
For industries that require background checks, such as the financial services sector, we have a partnership with a reputable external investigation agency to undertake these on your behalf.
Checks can include, for example:
- Criminal history
- Bankruptcy
- Health
- Education verification
- Passport and visa verification.
The service charge for a background check is passed on to your organisation at cost.
Skills Testing
We arrange online skills testing for candidates where required on subjects such as Microsoft Office packages, typing and data entry.
Costs are passed on directly to your organisation.
Administration
We treat interview candidates with respect, leaving them with a positive impression of your organisation.
- All unsuccessful candidates are advised in writing in a professional and diplomatic manner.
- Candidates who were unsuccessful at the interview stage are advised by telephone and offered constructive feedback.
- We provide one (1) follow up session each with yourself and the appointed candidate to ensure smooth implementation or address any issues arising around the appointment.
Outplacements
When your workplace is undergoing redundancies, we provide employees assistance to find and move on to a new position by:
- Evaluating transferable skills, career needs and goals
- Producing professional CVs, cover letters and job applications to get interviews
- Guiding them on tapping into hidden job markets
- Making effective use of recruiters and head hunters
- Guiding them on new career options
- Agreeing action plans and support for clients between sessions
- Coaching them to succeed in interviews and at assessment days
Résumé Writing
Your résumé is the essential first step for progressing your career. It’s an important document that prospective employers use to judge your eligibility for a role and whether you’re the right fit for their team.
We develop and write professional résumés that showcase your employment history, skills and achievements based on personal analysis of your past work experience.
Our extensive recruitment and placement services mean that your résumé will be well targeted to your area of expertise and will assist you to achieve your career goals.
We know what recruiters are looking for so we can help tailor your résumé to their language, increasing the possibility of reaching interview stage.